Shipping + Handling
All items are made to order. Please allow 1-2 weeks for shipping. Domestic orders within the US will be shipped through USPS. Delivery will take approximately 1-3 business days.
For expedited shipment please email info@msquarednyc with your order number. Additional charges may apply.
Returns & Exchanges
Unused/undamaged products can be returned within 7 days of delivery. Returned merchandise must include vendor packaging, tags, and must be in the same condition as it was received.
We do not offer refunds or exchanges on discounted or personalized items, *THESE ITEMS ARE FINAL SALE. This includes engraving and custom orders. Returns will be processed within 2-3 business days of being received.
Lost or Stolen Items
Any merchandise purchased from Msquarednyc will be shipped by a third party carrier. As a result, Msquarednyc is not liable for lost or stolen packages. Please contact your mail courier to track down your package. When entering shipping info, please make sure your destination is accurate and reliable.